Welcome to Support Broker Services, LLC!

What is a Support Broker? A Support Broker is a professional who assists individuals with disabilities or special needs in accessing and managing their support services. A support broker helps individuals navigate through various support systems, such as government-funded services, community resources, and service providers. They work closely with the individual to identify their needs, preferences, and goals, and then help them develop a personalized support plan. Support Brokers also provide information and guidance on available services, advocate for the individual's rights, and ensure that the chosen services meet their needs effectively. Their role is to empower individuals to make informed decisions about their support services and to maximize their independence and quality of life.
Support Broker Services, LLC is an IRIS vendor assisting participants in planning, securing and directing the supports they need to live an independent life. Participants may use their IRIS funds to purchase the supports of a broker. Support Broker services have been an approved IRIS service throughout Wisconsin counties.

While Support Brokers play a crucial role in assisting individuals with disabilities or special needs, there are certain things they typically cannot provide. Here are a few examples:

1. Direct financial assistance: Support Brokers do not usually have the authority to provide direct financial assistance to individuals. Their role is primarily focused on guiding individuals through the process of accessing and managing support services.

2. Medical or therapeutic treatment: Support Brokers are not trained medical professionals or therapists. While they can provide information and referrals to appropriate healthcare providers, they do not typically provide direct medical or therapeutic treatment.

3. Legal advice: Support Brokers do not serve as legal advisors. While they can provide general information about rights and regulations, they are not qualified to offer legal advice or represent individuals in legal matters.

4. Crisis intervention: Support Brokers are not typically trained crisis intervention specialists. In case of emergencies or immediate crisis situations, individuals are advised to contact appropriate emergency services or helplines.

It is essential to note that the services provided by Support Brokers may vary depending on local regulations, organizations, and specific job roles. It is recommended to consult with a qualified Support Broker or agency to understand the scope of their services in a particular context.


 SBS is proud to be supporting IRIS, iCare and private pay participants throughout Wisconsin!

Services we offer:

• Helping participants deal with Social Security (Auth rep services).
• Assistance with personal finances.
• Assistance with Medicaid & FOODSHARE benefits.
• Liaison with healthcare providers.
• End of life and funeral planning.
• Coordinating complex issues.
• Transition from high school to adult services.
• Community integration.
• Finding appropriate housing.
• Recruiting, managing direct care workers.
• Social Outings: The Cool Crew (TCC) will provide structured recreational
  activities (bowling, movies, zoo, bingo, etc.) in the Madison area during the mid late afternoon. The group will meet once per month.
  The Breakfast Club meets once per month at various locations around Madison. The Lunch Club offers an ongoing social opportunity for individuals with disabilities to connect and build long lasting friendships. The group meets every other month at various restaurants around the Madison Area.
• Other services that are identified by the individual & IRIS consultant 

Recommendations if You Believe You Need a Support Broker Service

Work with your IRIS Consultant to include the service within your ISSP. If there is no need to request a budget amendment, your ICA has the authority to approve your ISSP, and all requests for support and services within it. Regardless of whether the support broker service is within an ISSP to be approved by the ICA or a budget amendment request to be reviewed by DHS, ensure that the need for it within the ISSP is well-documented. You may wish to ask your IC for examples of other similar services that have been approved (without their sharing identifying information of other participants). You might wish to talk with other participants or their legal representatives who have approved support broker services within their plans.