Welcome to Support Broker Services, LLC – Your Trusted Partner in Long-Term Care

For Wisconsin families navigating complex care programs, we provide expert Support Brokerage services. And now, we're expanding to help families nationwide find qualified private-pay caregivers through our virtual recruitment service.

Two distinct service models

Two Simple Ways We Can Help You We offer two distinct service models to support you and your family, whether you're in Wisconsin navigating long-term care programs or anywhere in the U.S. needing to find a private-pay caregiver. Service Option 1: Wisconsin Support Brokerage (Ongoing, Monthly Support) For Wisconsin families enrolled in a long-term care program, we provide expert Support Brokerage services to help you direct your own care and live independently. We collaborate with all major programs in the state, including Family Care, IRIS, PACE, EBD, and the COP program. Your Support Broker is your partner. Here’s how we work together: · Person-Centered Planning: We start by thoroughly understanding your unique goals, needs, and preferences to build a customized care plan together. · Service Coordination: We navigate the complex care system for you, connecting you with the right services and supports. · Advocacy: Your voice is our guide. We ensure your rights are respected and your choices are honored in every decision. · Monitoring & Evaluation: We regularly check in to ensure your care plan is working effectively and make adjustments as your needs change. · Empowerment: Our ultimate goal is to give you the confidence and information you need to make informed decisions and live life on your terms. Additional Support We Provide: · Authorized Representative Services: Comprehensive support for Medicaid and FoodShare applications and renewals. · Caregiver Recruitment: If you need to hire your own staff, we use platforms like Betterteam to help you find qualified direct care workers. --- Service Option 2: Nationwide Private-Pay Caregiver Matching (One-Time Project Fee) Struggling to find a trusted caregiver? If you are paying privately for care and don't know where to look, our virtual matching service can help you find qualified candidates in your local area, no matter what state you live in. We handle the hard work of recruiting so you can focus on choosing the right person for your family. How Our Virtual Matching Service Works – A Simple 5-Step Process: 1. Share Your Needs: You provide us with the details—the care recipient's needs, tasks, schedule, and your budget. This is completely private. 2. We Create the Job Description: Based on your input, we write a clear, compelling job description to attract great candidates. You approve it before it's posted. 3. We Post & Recruit: We post your position on Betterteam and other top job boards to source candidates specifically in your area. 4. You Receive Matched Resumes: We review every application and send you resumes of pre-qualified candidates who meet your core criteria, saving you time and hassle. (We define qualified as having relevant experience and a completed application that matches your needs.) 5. We Support Your Choice (Optional): You're in control. We can provide simple guidance on interviews, or for an additional fee, our Concierge service can handle scheduling interviews and checking references for you via phone or video call. Our Nationwide Matching Service Pricing Choose the support level that fits your needs. This is a one-time project fee, not a monthly subscription. Plan Fee (One-Time) What's Included Essential Recruitment $630 Everything you need to find great candidates. Includes steps 1-4: needs consultation, job description writing, 30-day posting on major job boards, and delivery of up to 10 resumes from qualified, pre-screened applicants. Concierge Recruitment $1,260 Full-service support from start to finish. Includes everything in the Essential plan, plus step 5: we handle candidate interviews and complete reference checks for your top choices, presenting you with a shortlist of finalists ready for you to hire. Need help finding a home health nurse or filling multiple roles? Contact us for a custom quote. Why Choose Our National Service? · Expertise You Can Trust: We've spent years successfully matching Wisconsin families with care workers and now bring that same dedication to families nationwide. · 100% Virtual & Nationwide: We work remotely, so we can assist you no matter where you live. · You Maintain Control: You set the pay rate, make the final hiring decisions, and direct the process. We handle the recruitment legwork. · Simple, Transparent Pricing: You pay a clear, one-time flat fee for our recruitment services. Ready to find the right caregiver? Contact Us Today to schedule a free consultation and get started.