Welcome to Support Broker Services, LLC – Your Trusted Partner in Long-Term Care

For Wisconsin families navigating complex care programs, we provide expert Support Brokerage services. And now, we're expanding to help families nationwide find qualified private-pay caregivers through our virtual recruitment service.

Two Ways We Help:

For Wisconsin Families For Families Nationwide
Support Brokerage services for Family Care, IRIS, PACE, and more Private-pay caregiver matching for direct care work

What a Support Broker Does

We offer two distinct service models to meet you where you are. Service Option 1: Wisconsin Support Brokerage Supporting Wisconsin's Long-Term Care Programs: We work with all major long-term care programs within the state, including: 1. Family Care: A managed care program designed for adults with disabilities and frail elders. 2. IRIS (Include, Respect, I Self-Direct): A self-directed care program that emphasizes personalized support for individuals. 3. PACE (Program of All-Inclusive Care for the Elderly): Comprehensive services for seniors who meet nursing home eligibility criteria. 4. EBD (Elderly, Blind, or Disabled): Tailored long-term care services based on individual needs and eligibility. 5. COP (Community Options Program): Home and community-based services that support eligible individuals in living independently. What a Support Broker Does: 1. Person-Centered Planning: We take the time to understand your goals and needs to craft a tailored care plan. 2. Service Coordination: Our experts expertly navigate the complex care system to link you with the services that best fit your situation. 3. Advocacy: We ensure your voice is heard, your rights are respected, and your choices are honored. 4. Monitoring and Evaluation: We regularly assess the effectiveness of your care plan and service delivery. 5. Empowerment: We empower you to make informed decisions that enhance your independence and quality of life. 6. Authorized Representative Services: We provide support for Medicaid and Foodshare applications and processes. 7. Recruitment of Care Workers: We utilize innovative platforms such as Betterteam to connect with top talent for your direct care and medical needs, ensuring that you receive the best care possible. Service Option 2: Nationwide Private-Pay Caregiver Matching Find a Qualified Caregiver Anywhere in the United States Do you have a loved one who needs care, but you're paying privately and don't know where to find trusted workers? We can help—no matter which state you live in. How Our Virtual Matching Service Works: 1. You Share Your Needs Tell us about the person needing care, the tasks involved, the schedule, and your budget. This is 100% private pay—you stay in complete control. 2. We Create the Job Description Based on your information, we write a clear, detailed job description that attracts the right caregivers. You approve it before anything is posted. 3. We Post & Recruit Nationally Using Betterteam and other major job platforms, we post your position and source candidates in your specific local area. 4. We Send You Matched Resumes We review applications and send you the resumes of qualified direct care workers and home health nurses. No sorting through dozens of unqualified applicants. 5. We Support Your Choice (Optional) Need help setting up interviews or doing reference checks? We can guide you through the process or handle it entirely by phone or video. Why Choose Our National Service? · Expertise You Can Trust: We've spent years successfully matching Wisconsin families with care workers. Now we bring that same dedication to families nationwide. · 100% Virtual: All communication is by phone or video conference. We do the work remotely, so you receive help without ever needing an in-person meeting. · You Stay in Control: You set the pay rate, you interview candidates, and you decide who to hire. We simply do the heavy lifting to find them. · Simple, Transparent Fee: You pay a flat fee for the recruiting of direct care workers and/or health care professionals.